• Professional Qualifications/Associations/Continuing Education(CPD)

• Degree level
• Diploma level
• Membership of Regulatory Body
• Mentorship/evidence of CPD
• Research/Teaching Interests.
• Other professional posts eg: NHS/Charitable/Voluntary/Commercial
• Evidence of audit - eg new patient/Follow- up Ratio

• Accessibility and availability

• Ease of initial contact
• Flexible availability/out of hours contact
• Domiciliary Visits.

• Documentation / liaison

• Quality of initial information/website
• Provision of treatment specific information.
• Patient notes/Electronic record
• Evidence of patient consent to treatment
• Routine liaison with other health Professional eg GP